Shipping and Returns
SHIPPING
EUROPE
The shipping costs will be covered by us excluding import taxes/custom duties/other additional taxes. You will receive your ANTÓNIO within 4/6 working days after the order is confirmed.
REST OF THE WORLD
We will apply a flat-rate delivery fee of 19€ excluding import taxes/custom duties/other additional taxes.
Shipments outside of EU can take from 1 to 2 weeks after order confirmation.
RETURNS
To return or exchange articles you have 14 days, after payment. However, to be accepted, the article must be returned in good conditions, including the original packaging. We reserve the right to refuse returned items.
Before sending any returns, please send us an email to: customer@antonio-handmadestory.com and send the item to:
ANTÓNIO - Rua da Cerâmica, nº24 Ribafria 2475-040 Benedita PORTUGAL
*the return shipment is paid by the customer.
PRICES
Our pricelist’s currency is Euros subject to Portuguese VAT rates.
Outside of the EU import taxes/custom duties/other additional taxes might be charged to the customer.
You can choose from three secure payment methods: paypal, credit cards or bank transfer.
CONTACT